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Volume 3, Number 1
In a survey that we conducted last summer among public sector
organizations throughout the country, 59% of the respondents indicated
they have implemented a skill based pay system. In this newsletter, we
will give you some further details on what these types of plans look like
in the organizations that have adopted them.
Usage is High Among Cities, Counties and States
On a percentage basis of the respondents to our survey, the prevalence for
skill based pay among counties is the highest at 75% of the counties
responding. States are next at 65% and cities are at 50%. We received an
insufficient number of responses among schools, colleges, special
districts or the federal government to draw any conclusions.
Reasons for Adopting a Skill Based Pay Program
The respondents with skill based pay programs indicated that the primary
reasons for developing a skill based pay program are as follows:
- encourage skill development
- reward learning
- create fewer titles
- encourage more flexible work assignments
In our experience, flexibility appears to be the more compelling reason
because it permits the organization to have a larger pool of well trained
workers when and if another person that has a critical skill is absent or
otherwise unavailable to perform the necessary work. These reasons track
well with the experiences of private sector organizations. In addition to
reaping the benefits of a more flexible work force, the organization gets
a way to encourage skill advancement and on the job learning. Employees,
on the other hand, achieve increased pay.
Skill Based Pay Covers a Wide Variety of Occupational Groups
Skill based pay programs are in use in a wide variety of occupational
groups. While the survey did not count the occupations, we found that
they are in use among the following job families:
- building inspectors
- police officers
- engineers
- clerical
- fire fighters
- public works jobs
- social workers
- water and waste water treatment plant operators
The characteristics that these jobs have in common are that the tasks and
responsibilities can be broken into smaller, learnable skill blocks and
the skills are, for the most part, observable. Management and other
"knowledge workers" are noticeably absent from the list. Organizations
interested in new pay models for these job families appear to be using
broad banding instead of skill based pay programs because of the
subjectivity involved in determining skill block differences and
certification.
Methods to Certify Skill Acquisition
One of the toughest issues in skill based pay programs is deciding how to
certify that an employee has achieved the requisite skill at a level of
proficiency that is satisfactory. Most organizations use some type of
"certification board" in order to verify that the skills are actually
learned. Respondents indicated the following methods are used to certify
skill acquisition:
- supervisor approval
- performance evaluation
- joint committee
- agency standards
- state or national association standards
Regardless of how skill acquisition is verified, employees can only
advance at a prescribed rate. Most organizations place limits on how often
an employee is eligible to be recertified. The respondents indicated that
the range that an employee must remain in a skill block varies from 1-3
years, with the most common being 2 years. Depending on the number of
skill blocks, this means that a rapidly advancing employee may take up to
12 years to reach the maximum skill level. Since most public sector step
plans have between 7 and 10 steps, it might be questioned whether these
organizations have simply replaced step plans based on seniority with step
plans based on skill acquisition. There isn't anything wrong with this
approach because the adoption of skill based pay programs are often used
to change the culture and perceptions of pay from an entitlement to an
earned reward.
Number of Skill Blocks and Pay
Finally, respondents indicated that the average number of skill blocks is
in the 5-6 range. One organization has 15 skill blocks which are job
family specific and each skill block has three skill sets per block that
must be mastered to advance in pay.
The most common way of rewarding the mastery of skills is by setting a
flat rate of pay for each skill learned and certified.
If you have questions about the application of skill based pay programs in
your organization, or are interested in a pay for performance audit to
identify the potential for adopting new pay programs, please give Bruce
Lawson a call in our Phoenix office, or Jim Fox in our Roseville office.
Recent Consulting Assignments of Fox Lawson & Associates LLC
State of Kansas: Investigate the potential for a new compensation
program.
Sacramento, CA: Broad banding for management jobs.
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